After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected package and your D.O (Delivery Order) to us at info@megagblgbh.com (if applicable).

We regret to inform you that no refunds will be given for orders that fall under the below categories.

1. In the event of damaged package received, we will require photo proof of the affected package and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the sample to you at no cost, subject to availability. In light of this, any sample that falls into this category should not be thrown away before taking photo proof and emailing the photo to us at info@megagblgbh.com

2. In the event of lost mail, we will try to locate the delivery team in the courier service and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.

At the moment, we only accept Paypal , Cashapp, Bitcoin and Venmo payments.

By default, the last used shipping address will be saved into to your Mega GBL & GBH account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.